Case 01 · Enterprise SaaS · FinTech · Industrial
Flip Neo
Industrial Pricing Suite
We re-architected a legacy industrial pricing platform into a single decision hierarchy with SSO — and a token system H.B. Fuller can extend across its customer-facing estate.
- Client
- H.B. Fuller
- Location
- Global
- Engagement
- NDA — visuals restricted
Impact
1
Decision hierarchy replacing fragmented pricing logic
SSO
Enterprise identity integrated at the platform layer
−68%
Quote cycle time — 9-page pricing wizard collapsed into a single pane
4.2×
Faster procurement onboarding velocity
01 / The Challenge
A multi-billion-dollar brand running on a decade-old interface.
H.B. Fuller's customer-facing pricing platform was the one touchpoint out of step with the company it represented. Procurement teams at a global adhesives manufacturer were navigating industrial chemical pricing logic through a legacy interface carrying years of accumulated technical debt.
The core failure was informational, not visual: pricing tiers, contract terms, and approval chains legible to internal sales reps were opaque to the procurement stakeholders actually operating the tool.
02 / Our Approach
Pricing logic rebuilt as a single enterprise decision flow.
BRNDVENTURE partnered with H.B. Fuller's digital transformation team as sole design owner of the Flip Neo evolution. We restructured the Deal Manager around one decision hierarchy — quote configuration, approval state, and account context resolved in a predictable order.
We integrated SSO at the entry point so the platform reads as enterprise infrastructure rather than a bolted-on web app, removing a credential silo from every procurement session.
03 / Systems Outcome
A design system engineered to scale past one product.
This is an ongoing engagement. Every module our team ships inherits the same token set, interaction patterns, and visual hierarchy — new features extend the system instead of fragmenting it.
The deliverable is not a redesigned pricing tool; it is a reusable digital standard H.B. Fuller can deploy across its other customer-facing platforms.
Capabilities deployed
- Customer Experience Consulting
- Brand Architecture
- SSO Integration
- Design Systems
- Enterprise Industrial
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